The Help Center covers the most common launch questions. If yours is not here, write to jingjing@marveo.io. We are keeping support direct while JingJing is in the early creator phase.
The common topics are Bao, Glow, fiat conversion, creator start, Surge Battles, The Reef, account access, and status. Every answer is short enough for quick orientation and clear enough that you know the next step.
What is Bao?
You buy Bao with real money and gift it to creators during their livestreams or PK battles. Bao becomes Glow for the creator and can be paid out. Bao does not buy items.
What is Glow?
Glow is the creator payout currency. When a creator receives Bao gifts, it becomes Glow (40% of the Bao value). Glow is paid out in euros via Trolley.
When is fiat conversion available?
Creators can convert Glow to fiat from 4,200 Glow, which is €42, via Trolley. Trolley is the payout partner; JingJing itself is not a bank or payment service provider.
How do I become a creator?
JingJing is currently pre-launch. Join the waitlist and confirm your email. We will open creator access in Waves once the web app is ready.
What is Surge?
Surge is a planned live competition between creators. Viewers support their favorite in the moment, and JingJing makes the race visible without hiding the economics.
What is The Reef?
The Reef is the planned area for items, marketplace trades, and crafting. Items use Chai or user-to-user trades; Bao does not buy items.
Is JingJing mobile yet?
Not yet. iOS and Android are coming later. The web app is not public yet either; the current site collects confirmed waitlist signups for launch.
Where can I see status?
Current launch updates live in the Help Center and go to confirmed waitlist emails. For direct questions, reach us at jingjing@marveo.io.