Last updated: May 25, 2026
Provider and Scope
These Terms apply to JingJing, a service of Marveo Media Group OÜ. Contact: jingjing@marveo.io.
JingJing is a content and live-streaming platform for viewers and creators. It includes public pages, waitlist, accounts, profiles, live streams, chat, feed features, creator functions, internal credits and wallet features.
By registering, logging in or using JingJing, you accept these Terms.
Age
You must be at least 16 years old to use JingJing. Creator features involving payouts, KYC, tax forms or bank details require legal adulthood and successful verification.
Account
You are responsible for accurate information and account security. Access credentials must not be shared. One person may generally hold one account.
Acceptable Use
You must use JingJing lawfully and respectfully. Prohibited conduct includes illegal content, fraud, money laundering, sanctions evasion, hate, harassment, threats, sexual content involving minors, impersonation, scams, spam, infringement of intellectual property or privacy rights, scraping, bots, reverse engineering, manipulation of rankings, viewers, referrals, credits, ledgers or payouts, and sale or transfer of accounts or credits outside approved JingJing functions.
Content and Rights
You keep your rights in content you submit. You grant JingJing a non-exclusive, worldwide, transferable and sublicensable license required to host, store, transmit, display, moderate, adapt technically, include in feeds and streams, and process your content for product, safety and support purposes.
You may submit only content for which you have the necessary rights. Infringing or unlawful content may be removed and accounts may be restricted.
Live Streams and Chat
Creators and viewers are responsible for their conduct in streams, chat and interactions. JingJing may moderate, remove, restrict, label, demonetise or suspend streams, chats, profiles or other content where required to enforce these Terms, protect users, prevent fraud or comply with law.
Creator Features
Creator features may require approval, identity checks, tax information and additional rules. There is no entitlement to creator approval, reach, revenue, ranking or permanent availability of monetisation features.
Creators are responsible for taxes, filings, licenses, permissions and legality of their content and services.
Bao
Bao are virtual credits bought with real money and used within JingJing as gifts to creators in live streams, PK battles or similar support functions.
Bao are not currency, e-money, a financial instrument, a bank balance or legal tender. Bao have no monetary value outside JingJing, are not withdrawable, not interest-bearing, not transferable and cannot be exchanged back into Chai, Glow, cash, crypto, vouchers or other value.
Bao cannot buy items and are used only for gift and support functions enabled by JingJing.
Glow
Glow is the internal creator payout measure. When a creator receives Bao gifts, JingJing may credit Glow under the displayed platform rules. The standard mechanism is 100 gifted Bao to 40 Glow for the receiving creator.
Glow is not user money, not a tradable currency, not e-money and not a financial instrument. Glow records creator compensation. Payouts are available only to approved, adult and verified creators through Trolley or another named payout partner.
The minimum payout threshold is 4,200 Glow, corresponding to EUR 42, unless the product shows otherwise. Payouts may be subject to checks, holds, fees, tax forms, sanctions screening, fraud review and legal restrictions.
Chai
Chai is an activity credit for non-monetary in-app features such as items, crafting, Tide changes or other product mechanics. Chai has no cash value, is not withdrawable, is not convertible into Bao or Glow and is not transferable outside functions provided by JingJing.
Purchases and Refunds
Web Bao purchases may be processed by Lemon Squeezy. App-store purchases may be processed by Apple, Google, RevenueCat or the relevant store mechanisms. Prices, taxes, fees and payment methods are shown at checkout.
Refunds are governed by mandatory consumer law and the rules of the relevant payment or store provider. Consumed Bao and resulting platform services are generally not refundable unless mandatory law requires otherwise.
Payouts
Creator payouts are processed by Trolley. JingJing is not a payment service provider, bank, e-money institution or financial institution and does not hold customer funds as a payment service.
Payouts may be refused, delayed, reduced, held or cancelled due to legal duties, fraud suspicion, chargebacks, rule violations, false information, sanctions risk, technical errors or open reviews.
Moderation and Reports
Users may report illegal or rule-breaking content in the product or by emailing jingjing@marveo.io. Where legally required, JingJing provides information about reasons and available remedies for significant moderation decisions.
Suspension and Termination
You may request account closure by contacting jingjing@marveo.io. JingJing may suspend or terminate accounts for legal violations, abuse, fraud, security risks, payment issues or serious community violations.
After account closure, unused Bao, Chai, status values and platform benefits may expire unless mandatory law requires otherwise. Open creator payouts are handled after review under these Terms.
Availability
JingJing is in an early product and launch phase. Features may change, expand, pause or end. We do not guarantee uninterrupted availability, rankings, creator revenue, reach or permanent compatibility with specific devices.
Liability
JingJing is liable without limitation for intent, gross negligence, injury to life, body or health, mandatory product liability and any case where limitation is legally prohibited. For simple negligence, JingJing is liable only for breach of essential contractual duties and only for foreseeable typical damage.
Users are responsible for their own content, actions and legal violations.
Consumer Disputes
Please contact us first at jingjing@marveo.io so we can review a complaint directly.
For consumers resident in Estonia and traders registered in Estonia, the Estonian Consumer Disputes Committee at the Consumer Protection and Technical Regulatory Authority (TTJA) may be competent if a contract dispute cannot be resolved directly. Statutory rights to judicial or out-of-court remedies remain unaffected.
The former EU online dispute resolution platform was discontinued on July 20, 2025, so no link to that platform is provided.
Law and Changes
The law of the Republic of Estonia applies unless mandatory consumer protection rules of your country of habitual residence prevail. We may update these Terms where features, law, security needs, providers or economic mechanics change.
Contact
Questions, reports, support and legal notices go to jingjing@marveo.io.